UniTaskr – Terms of Service
Last Updated September 2019-08-01
These Terms of Service govern the use of the platform offered by UniDosh Ltd. The website and the mobile application are collectively referred to as UniTaskr (hereinafter referred to as (“we, us, our, company, UniTaskr”)
In this Agreement, meanings are as follows:
“We/Our/UT/UniTaskr/UniDosh Ltd./SHOUT” means UniDosh Ltd, a company incorporated in England (no.09931345) with registered office 3 Duchess Crescent, London, HA7 3GH.
“SHOUT” refers to UniTaskr’s student influencer marketing offering, which tasks UniTaskr users to complete a series of online required actions. Such actions can include but are not limited to sharing branded creative on their stories, following social media accounts and more.
“SHOUTERS/INFLUENCERS” refer to the student influencers.
“BRAND” refer to the brand we are working with for the campaign.
“Financial Promotion” means an invitation or inducement to purchase your business offering.
“Non-real time Promotion” means a Promotion which isn’t made face-to-face, over the phone, or through any other interactive dialogue.
“You/Your/Customer” means the company who is paying for the SHOUT campaign.
UniTaskr is the current, registered trading name for UniDosh Ltd. UniDosh Ltd is a registered company incorporated in England and Wales, (Company Number – 09931345)
UniTaskr provides students with a platform that allows them to connect with members of the public and businesses who require tasks, jobs and services. UniTaskr provides members of the public and businesses with a platform that connects them with students who can help them get jobs done.
These Services are available to purchase through our mobile application.
In order to utilize the UniTaskr platform, you will need to confirm that you have read and agreed to the Terms of Service. Once agreed you will become bound by them as a registered user for as long as you continue to utilize the UniTaskr platform. The terms of Service are a legally binding agreement between yourself and UniTaskr.
The terms stated below will be governed and should any terms be broken by a member, the members access to the application may be disbarred.
If you do not agree to these terms, you will not be granted access to our mobile application.UniTaskr is a marketplace that has two halves. One side is strictly for students and the other side is for members of the public and businesses. UniTaskr offers a platform that allows students to find work and accept jobs. UniTaskr is built up of the sellers (seeking to provide a service they believe others may find helpful at a reasonable price) and buyers (anybody seeking to book a service or request a task at a reasonable price). UniTaskr acts as the link between these two parties.
When a buyer proceeds with a request for a service, their request appears on a job board called ‘Available Jobs’. This job board is only visible to students.
Once a service has been completed and the buyer has confirmed they are happy to pay, UniTaskr collects payment from the buyer and pays the seller. We take a commission for enabling connections between the buyers and sellers, and this commission is taken at the same time the seller is paid. UniTaskr does not allow for cash transactions.
It is free to register with UniTaskr as a buyer and seller, and it is free to register a service on our database as a seller once an agreement to the terms of service have been accepted. UniTaskr requires certain information, including your name, university, university email address, and an up to date picture of yourself. As a seller, in order to accept a job and/or register a service, you must verify that you have a student email address. This verification will be removed once a year and you will be asked to re-verify your student identity. This is remove any individuals who may have graduated, dropped out or left university/college for any other reason.
You understand and agree that UniTaskr acts as an agent and is not a party to agreements entered into between sellers and buyers. No contract exists between UniTaskr and the students for the services. UniTaskr is not an employment agency or contracted agency and has no control over the conduct or suitability of buyers and sellers to post or complete the jobs, and that satisfactory completion of a job is solely determined between the parties. It is a condition of use of the services that the parties acknowledge they have complete control over their own conduct and the outcome of the services, and UniTaskr disclaims all liability in this regard.
In order to register as a student with UniTaskr you must be a current student at university or college . Proof of your student status is required before you are able to accept a job or enlist a service. We reserve the right to refuse access to the UniTaskr platform to any individual at any time without explanation.
Verification of the account will not be authorised until the student has confirmed acceptance which will be sent via email to their University email address ending in “ac.uk.”, “org.uk” or “sch.uk”
A clear photo of the student is required to sign up to allow a customer to verify that the student completing the service, is in fact; the student they booked.
Buying services and Interactions with Other Users.
As a user of the Services you agree to the following:
When receiving and completing a service you assume all risks, including, but not limited to, any risks associated with interacting with other people. We are not able to guarantee the accuracy of information provided to you by other people. We cannot confirm that each user is who they claim to be and therefore, UniTaskr cannot and does not assume any responsibility for the accuracy or reliability of identity or background check information.
You are solely responsible for your interactions with other users. You understand that UniTaskr currently does not conduct criminal background checks or screenings on its users. We do not inquire into the backgrounds of its users or attempt to verify the statements of its users. UniTaskr makes no representations or warranties as to the conduct of users or their compatibility with other users.
The company is not responsible for the conduct of any user. In no event shall UniTaskr, its affiliates or its partners be liable (directly or indirectly) for any losses or damages whatsoever, whether direct, indirect, general, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of the app including, without limitation, death, bodily injury, emotional distress, and/or any other damages resulting from communications or meetings with other users you meet through the app or website. You understand that UniTaskr makes no guarantees, either expressed or implied, regarding your overall experience with another user, the quality of service provided, and your safety when completing a service or receiving a service from another user.
You will not use UniTaskr, or engage in activity on the UniTaskr mobile applications or website that, in any way:
As a seller, it is free to add your services to the app. UniTaskr takes a small commission once the service has been completed, this commission is in the form of a 10% deduction from your earnings on that job.
As a student wishing to become a seller, you are shown a list of categories from which you can create job alerts. Following setting up job alerts, a student will be notified when a job fitting the alert description is posted.
A seller shall only offer their services if, to the best of their knowledge they are capable of providing the service to a standard high enough to be acceptable to meet the needs of the buyer.
If you provide a service that the customer believes to be inadequate, the customer can leave negative feedback, which will affect your overall rating and thus reducing the likelihood of repeat and future bookings.
There are community guidelines you must follow, and in the event these are broken, your account will be investigated and you may be blocked from the platform entirely.
If there are additional expenses directly relating to a job, the seller should add the cost to the price they set in for the job within the app, and then explain the costs within the in app messenger. This policy does not apply to cleaning products. The buyer should supply cleaning products and all materials to enable the job to be completed satisfactorily.
If a seller cancels on a buyer, the buyer has the option to report the seller. UniTaskr account managers will seek to find a replacement seller immediately.
If a buyer cancels on a seller, the seller has the option to report the buyer. UniTaskr account managers will look into the matter and decide whether a cancellation fee should be put in place.
Users of the app will be required to set up a stripe account in order to purchase services. UniTaskr do not hold any credit card or bank account information.
Please find their terms and conditions here, https://stripe.com/contact
Once a service is completed, payment to the UniSeller is activated by both parties within the buyer/seller private message found under ‘Messages’, UniTaskr calculates the final amount to be paid. The payment is then released from the Customer and is sent to the Seller.
The customer agrees to hold sufficient funds in their account to pay the final amount as it becomes due and will not book a service unless they can pay for it. We may, at our sole discretion, not allow a customer to post a job if we are outstanding the payment for prior job(s).
UniTaskr may use Payment Services at our complete discretion to facilitate payment card processing. UniTaskr will ensure that the Payment Services comply with financial and other relevant regulations but will not be responsible for the performance of the Payment Services.
Rating and Review System
Users, both buyers and seller are asked to review and rate other users after a service is completed.
You agree to provide an accurate and prompt review that is true and fully reflects your experience with the other user who you have engaged with throughout the service.
UniTaskr holds the right to terminate any user’s account given repeatedly poor reviews.
UniTaskr is not responsible for and shall have no liability in relation to any jobs being done or other dealings that are facilitated by Users using UniTaskr.
If a customer is not satisfied with the service that has been provided by a seller, or the seller is not satisfied the customer has described the job properly, both parties may enter into a Dispute. In the event of a Dispute both parties agree to understand that the responsibility for reaching a mutually agreed settlement lies between them.
If at any point during your time on the app or during a service, you feel another user has acted in an appropriate way towards you, including but not limited to offensive, violent or sexually inappropriate behaviour you should immediately make a report to the appropriate authorities and then report them to UniTaskr.
Users of the mobile applications assume all liability for proper classification of workers as independent contractors or employees based on applicable legal guidelines. Users do not have authority to enter into written or oral (whether implied or expressed) contracts on behalf of UniTaskr. Users understand that UniTaskr does not, in any way, supervise, direct or control a Users work or how a User performs. UniTaskr does not set work hours, wage, or location of work. UniTaskr does not provide equipment, labour or materials needed for particular jobs. UniTaskr is not an employment agency. UniTaskr is not a Users employer.
Changes to this Agreement and UniTaskr
Continuing to use the service following any revisions to this Agreement constitutes your complete and irrevocable acceptance of any and all such changes. UniTaskr may change, modify, suspend or discontinue any aspect of its services at any time without notice or liability. UniTaskr may also impose limits on certain features or restrict access to parts or all of the services UniTaskr offer, without notice or liability.
SHOUT (for students)
For businesses, please read the SHOUT TERMS here.
Student Influencers who conduct influencer activity within the UniTaskr SHOUT section of the app must follow certain guidelines and agree to the following:
1. You must never contact the business you are working on behalf of. For example when working on a campaign with Spotify, you must not contact Spotify regarding the SHOUT task. If you have any questions regarding the campaign then you must contact UniTaskr / UniTaskr SHOUT. There is a questions tab for each campaign in the app, where you can ask your questions. You can also DM us on Instagram at @unitaskr or @unitaskrshout, or email us at firstname.lastname@example.org.
2. Student influences will be hired as either nano, mid-tier or high-tier influencers. This is dependent on the number of followers you have and the number of views you achieve. Failure to reach certain number of views will have an impact on the final price paid. We give you a price dependent on your recent content, and failure to achieve a similar number of views can impact the final price.
3. You must leave Instagram stories up for at least 24 hours, and aim to report the results between the 18th and 24th hour.
4. You must not show any signs of swearing, drugs or sexual references in any videos on your feed.
5. Failure to reply to a campaign manager from UniTaskr within 7 days may result in you being removed from the platform.
SHOUT Influencer Marketing Campaigns – Rights in Posts
All right, title and interest in all Intellectual Property Rights in Stories/Posts will remain or be vested in the Influencer. Nothing in these terms will be taken to constitute a transfer, assignment or grant of any ownership rights in the Posts to any other party, including UniTaskr or the Brand.
Refund Eligibility: a. Refunds for subscription payments are available within a specified period, typically 30 days, from the date of the initial subscription purchase. b. To be eligible for a refund, the subscription must be canceled within the specified refund period. c. Refunds are only applicable to the unused portion of the subscription. Any services or benefits received during the subscription period will not be eligible for a refund.
Refund Process: a. To request a refund, customers must contact our customer support team via email or phone, providing their subscription details and reasons for the refund request. b. All refund requests will be evaluated on a case-by-case basis. c. Refunds will be issued to the original payment method used for the subscription purchase. d. Refunds will be processed within a reasonable timeframe, typically within 5-7 business days from the approval of the refund request.
Refund Exceptions: a. Free trial subscriptions or promotional offers are non-refundable. b. Refunds will not be provided for any subscription that has been terminated or canceled outside the specified refund period. c. Refunds will not be provided for any subscriptions that have violated the terms and conditions or have been involved in fraudulent activities. d. Refunds will not be granted if the subscription is canceled without providing a minimum of one month’s notice prior to the next billing cycle. The customer is responsible for ensuring that the cancellation request is submitted within the required timeframe.
Disputed Charges: a. In case of any disputed charges related to the subscription, customers are advised to contact our customer support team immediately to initiate an investigation. b. We reserve the right to suspend or terminate the subscription during the investigation period. c. If the disputed charge is found to be valid, the subscription may be reinstated, and the customer will be responsible for the outstanding payment.
Modifications and Amendments: a. We reserve the right to modify or amend these refund terms and conditions at any time without prior notice. b. Any changes to the refund policy will be communicated to customers through our website or other appropriate channels.
If you have any questions about the Terms of Service or about UniTaskr, please contact us by email at help@UniTaskr.com.